Medical Services

The Samuel J. Call Health Services Center (SJCHSC) is staffed by 10 Public Health Service medical and dental officers, 5 Coast Guard physician assistant officers, 1 Coast Guard health administration officer, 1 civilian physician assistant, 1 civilian mental health providers, 49 health services technicians and 34 civilian support personnel.

The SJCHSC is the largest healthcare facility in the Coast Guard, and provides health services across a wide spectrum of care, including primary care, dental, mental health, pharmacy, physical therapy/sports medicine, laboratory, radiology and optometry. The SJCHSC includes a 21 bed patient care unit for recruits with mild to moderate illnesses requiring overnight treatment. The SJCHSC's staff sees over 35,000 appointments and fills over 24,000 prescriptions annually.

Mission Statement

We are dedicated to honoring the Coast Guard Ethos and providing our customers high quality, accessible and efficient health care in an environment that fosters trust, respect, commitment, and excellence. We proudly serve to provide a fit and medically ready recruit, active duty and reserve personnel, ready to respond to Coast Guard missions around the globe.

Emergencies

For all medical emergencies on the Training Center or in Coast Guard housing, dial 911. Coast Guard emergency medical responders (EMS) are on-duty 24 hours a day, 7 days a week, and will respond to the scene of an emergency and provide care necessary to stabilize the affected patient(s). Additionally, EMS personnel can transport a patient to either the Samuel J. Call Health Services Center or to the nearest civilian hospital, dependent on care required. If calling from a wireless phone, it is recommended to call (609) 898-6959 to ensure that your call is routed to our dispatch center.

Medical Services

Medical Services

Routine medical appointments are for follow-up care, long term care, non-urgent care, and other care of a routine nature. Please call 609-898-6610. Monday through Friday to make an appointment. If you cannot keep your appointment please call 24 hours in advance. If you are late we will only hold the appointment 15 minutes past the scheduled appointment time; however, upon request we will make you an appointment for the next available day. Those failing to make their appointment may face administrative actions.

Acute care appointments are for illnesses or injuries that have occurred within the last 24 to 48 hours. An appointment can be scheduled by calling 898-6610 between 0700 and 1530 Monday through Friday. An appointment will be booked at the time of call.

Military Same Day Appointments

Active duty personnel requiring same-day service are to call 898-6610 between 0700 - 1600 for an appointment. If necessary, the Senior Heath Services Officer may authorize a walk-in appointment if no scheduled slots are available.

Recruit same day appointing is in the early morning and early afternoon, Monday through Friday. Recruits may report outside of these periods, at which time the Administrative Petty Officer and/or Medical Officer will determine best action(s) to take.
Dental Services

Dental Services

Routine Dental services are available for active duty and recruits on a scheduled basis only. Dental appointments may be scheduled by calling (609) 898-6960 between 0700 - 1530 Monday through Friday. Active duty urgent cases are conducted on a walk-in basis beginning at 7:00 A.M., Monday through Wednesday and Friday. Recruit Dental Sick-Call is 0700 - 0720, Monday through Friday.

Emergent care for active duty and recruits is available on a case-by-case basis. During work hours call (609) 898-6960 and after hours call (609) 898-6610 to alert us of the problem.

Pharmacy

Other Services
Laboratory Services

A nationally certified medical technologist and a trained laboratory technician staff the SJCHSC laboratory, under the supervision of the HSWL SERVCEN Lab Director, CDR Jeffrey Christopher. The laboratory is accredited as a moderately complex laboratory through the Center for Medicare and Services. A wide range of tests are available, with tests performed both on-site and by our reference laboratory.

The laboratory technicians report results to the physician or other health care provider and may not give results directly to nor discuss readings with patients.

Physical Exams

The SJCHSC Physical Exams Department is staffed by two Health Services Technicians. They conduct routine and specialty physical examinations for Active Duty, Reservist on Active Duty orders, and Recruits members.

All examinations are by appointment only and can be made by calling (609) 898-6286 or by email at D05-DG-TRACEN-CM-MED-PHYSICALS. Physical Exam hours are Monday through Friday between 0700 - 1130 and 1300 - 1530. The Physical Exams Department is located on the second deck of the SJCHSC.

Radiology

A trained radiology technician staffs the SJCHSC Radiology Department. Routine x-rays are performed on site, while specialized procedures are arranged with other civilian sources.

Results of radiographic procedures are reported directly to the requesting provider only. The radiology technician is not permitted to discuss results or provide interpretation for patients.

Optometry

The SJCHSC Optometry Clinic is staffed by a licensed optometrist and an optometry assistant. Recruit personnel have first priority in this clinic, followed by active duty personnel. The clinic also provides eye care services to Veterans Affairs' patients on Tuesdays.

Appointments are required. Call (609) 898-6607 for more information.

Office hours are 0730-1430, Monday – Friday.

Mental Health

A licensed psychiatrist staffs the Mental Health Department. Primary responsibilities of this department are to provide mental health screening for recruits, as well as care for the recruit and active duty population.

All appointments are made by referral through a health care provider.

Patient Affairs

Our Patient Affairs Department is available to help all TRICARE beneficiaries, to include retirees and dependents, across the wide-spectrum of TRICARE benefits. This includes questions or issues with Express Scripts, the TRICARE pharmacy benefit. The Patient Affairs Department may be reached at (609) 898-6966. Alternatively, you may email questions or concerns to D05-DG-RPCM-Information@uscg.mil - however, please refrain from including personal information or protected health information in your initial email

Pharmacy Operating Hours
Monday through Friday	0700-1130 and 1300-1530*
Refill service is available by calling our refill line at (609) 898-6748

*Pharmacy Closed on all federal holidays and weekends. The pharmacy may occasionally close early for TRACEN or clinic events. If you are coming to the pharmacy, please call first to confirm availability.

Medical Services

Mission Statement

Emergencies

Pharmacy

Laboratory Services

Physical Exams

Radiology

Optometry

Mental Health

Patient Affairs